post-packaging

DELIVERY & RETURNS

BUY NOW, WEAR NOW

BUY NOW, WEAR NOW

We have a variety of delivery options available.

Need something bespoke? hello@signofthetimeslondon.com or call us on 07801 535 153 and we'll make it happen.

NOT RIGHT? NOT A PROBLEM

NOT RIGHT? NOT A PROBLEM

We offer two types of products:

Pro Seller items and Individual Seller items. Each product listing clearly indicates the seller type. Your rights under consumer law are not affected. From time to time, Items may be offered as part of a special campaign or promotional event. These terms will be clearly stated in the relevant campaign communications, as well as on the collection and product pages.

For Pro Seller Purchases You have 14 days to return your item for a refund. Items must be unused and in original condition. Return shipping is at your cost, unless the item is faulty or incorrect.

Individual Seller Purchases You can return your item within 7 days for store credit. Items must be in original condition. Store credit is valid for 6 months and will be issued after we check the item’s condition.

In-Store Purchases All sales are final, unless your item is faulty.

UK DELIVERY

We offer click & collect from our Chelsea store. Usually ready in 2-4 days. Email us at hello@signofthetimeslondon.com to check if your order is ready to pickup.

SHIPPING TYPE SHIPPING COST SHIPPING TIMES
Standard £12 4 - 6 working days
Free delivery on orders to the UK over £400

INTERNATIONAL DELIVERY

Items being delivered outside of the UK are now subject to customs fees, which will be the responsibility of the customer, regardless of whether the item is going to be returned. For specific delivery questions, pleasecontact us for a bespoke quote.

LOCATION SHIPPING COST SHIPPING TIMES
Europe £35 5 - 7 working days
U.S.A £40 7 - 9 working days
Hong Kong £50 5 - 7 working days
U.A.E £45 5 - 7 working days

HOW TO RETURN

Items included in special campaigns or promotional events may be subject to specific return terms, which will be clearly outlined in the relevant campaign communications, collection, and product pages.

You retain all rights under applicable consumer law.

Please refer to our returns policy here