post-packaging
DELIVERY & RETURNS
UK DELIVERY
We offer click & collect from our Chelsea store. Usually ready in 2-4 days. Email us at hello@signofthetimeslondon.com to check if your order is ready to pickup.
| SHIPPING TYPE | SHIPPING COST | SHIPPING TIMES |
| Standard | £12 | 4 - 6 working days |
| Free delivery on orders to the UK over £400 |
INTERNATIONAL DELIVERY
Items being delivered outside of the UK are now subject to customs fees, which will be the responsibility of the customer, regardless of whether the item is going to be returned. For specific delivery questions, pleasecontact us for a bespoke quote.
| LOCATION | SHIPPING COST | SHIPPING TIMES |
| Europe | £35 | 5 - 7 working days |
| U.S.A | £40 | 7 - 9 working days |
| Hong Kong | £50 | 5 - 7 working days |
| U.A.E | £45 | 5 - 7 working days |
HOW TO RETURN
-
Email us – Let us know what you’d like to return and the reason. We’ll provide you with our return address. -
Return your item – You can either pack and ship us your item or visit our Chelsea store to return it in person. -
Receive your refund or store credit – We’ll process a full refund to your original payment method or issue store credit for Individual Seller items.
Items included in special campaigns or promotional events may be subject to specific return terms, which will be clearly outlined in the relevant campaign communications, collection, and product pages.
You retain all rights under applicable consumer law.
Please refer to our returns policy here.