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DELIVERY & RETURNS

BUY NOW, WEAR NOW

We have a variety of delivery options available.

Need something bespoke? hello@signofthetimeslondon.com or call us on 07801 535 153 and we'll make it happen.

UK DELIVERY

We offer £1.99 click & collect from our Chelsea store. Usually ready in 2-4 days. Email us at hello@signofthetimeslondon.com to check if your order is ready to pickup.

SHIPPING TYPE
Standard
SHIPPING COST
£12
SHIPPING TIMES
4 - 6 working days

INTERNATIONAL DELIVERY

Items being delivered outside of the UK are now subject to customs fees, which will be the responsibility of the customer, regardless of whether the item is going to be returned. For specific delivery questions, please contact us for a bespoke quote.

LOCATION
Europe
U.S.A
Hong Kong
U.A.E
SHIPPING COST
£35
£40
£50
£45
SHIPPING TIMES
5 - 7 working days
7 - 9 working days
5 - 7 working days
5 - 7 working days

NOT RIGHT? NOT A PROBLEM

We offer two types of products: Pro Seller items and Individual Seller items. Each product listing clearly indicates the seller type. Your rights under consumer law are not affected.

For Pro Seller Purchases

You have 14 days to return your item for a refund. Items must be unused and in original condition. Return shipping is at your cost, unless the item is faulty or incorrect.

Individual Seller Purchases

You can return your item within 7 days for store credit. Items must be in original condition. Store credit is valid for 3 months and will be issued after we check the item’s condition.

In-Store Purchases

All sales are final, unless your item is faulty.

HOW TO RETURN

  • Email us – Let us know what you’d like to return and the reason. We’ll provide you with our return address.

  • Return your item – You can either pack and ship us your item or visit our Chelsea store to return it in person.

  • Receive your refund or store credit – We’ll process a full refund to your original payment method or issue store credit for Individual Seller items.

For Pro Seller purchases, you have 14 days to return items for a refund, provided they are unused and in original condition. Return shipping is at your cost unless the item is faulty or incorrect.

For Individual Seller purchases, store credit is offered if you notify us and return the item within 7 days in its original condition. Store credit is valid for 3 months and issued after a quality check.

In-store purchases are final, unless the item is faulty.

You retain all rights under applicable consumer law.

Please refer to our returns policy here.