SELLER TERMS AND CONDITIONS

Who We Are

Sign of the Times is a trading name of Bowtecware Limited, a company registered in England and Wales:

Company Name: Bowtecware Limited
Company Number: 01284118
Registered Office: 5 Elystan Street, London, SW3 3NT
VAT Number: 503196371
Email: hello@signofthetimeslondon.com

Definitions

"We" / "Us" / "Our" / "Sign of the Times": Bowtecware Limited acting as an agent for the sale of your items.
"You" / "Seller" / "Owner": The individual consigning items for sale through Sign of the Times.
"Agreement": The contract created when you consign items to us under these Terms and Conditions.
"Items": The goods you consign for sale.

Term of Agreement

The consignment period is 6 months from acceptance of your items.
We act solely as an agent and do not take ownership of your items.
We reserve the right to return any items at any time before the end of the term.
Items may be listed in-store, online via our website, or via partner platforms.

Early Collection Fee

If you request to collect your item before 30 days of listing, an administrative fee will apply:
£16 for clothing and accessories
£30 for handbags and fine jewellery

Item Quality

All items must be supplied clean, authentic, and in excellent, sale-ready condition.
Any flaws, damage, or alterations must be disclosed before consignment.
Undisclosed faults may result in termination of this Agreement.
Any required cleaning or repair will be charged to you.

Pricing and Discounts

Pricing is mutually agreed upon before listing.
If no response is received within 24 hours of us proposing prices, we will proceed with suggested pricing.
Where no price is set, we reserve the right to determine final sale prices based on market value, condition, and demand.

Discount Schedule:

After 2 months: Up to 30% discount
After 4 months: Up to 50% discount
After 6 months: Up to 70% discount
After 12 months: Up to 90% discount or the item may be returned or further reduced until sold.

Commission & Charges:

Commission remains unchanged on discounted items.
VAT is added to the agreed price.
A handling charge applies:

£30 for bags and fine jewellery
£16 for other items

Authenticity Guarantee

You guarantee that all items are authentic.
Counterfeit items will be destroyed and, if necessary, full repayment will be required including any associated losses.
We reserve the right to involve qualified third parties for authentication.

Ownership & Legal Compliance

You warrant full legal ownership of all consigned items.
You agree to indemnify Sign of the Times against any claims or disputes regarding ownership.
Title remains with you at all times; we act purely as agent.
If required by law enforcement, we will provide any relevant information without notice to you.

6. Delivery of Items

Items may be dropped off or shipped (tracked, insured) to:

Sign of the Times - 5 Elystan Street, London, SW3 3NT, UK

Packaging must ensure safe transit. We are not liable for damage due to insufficient packaging.
International shipments must have customs duties prepaid. We will not accept unpaid shipments.
All consignments are at your risk for loss, theft, or damage in transit, in-store, or at partner locations.

Out-of-season items may be held for up to 6 months before listing.

End of Term & Uncollected Items

Unsold items may be returned upon request; return shipping costs are your responsibility.

If items are not collected after 12 months, we reserve the right to further discount or ultimately dispose of unsold items and donate any net proceeds to charity, without further notice.

Payments

Payments are made monthly via bank transfer once the buyer’s return period has lapsed.
Payments are processed at month-end where your account balance exceeds £20.

Promotional Offers

From 1 June to 31 July 2025: consign Hermès items and receive 5% higher commission (maximum commission 80%).
Items must be consigned and priced by 31 July 2025.
We reserve the right to reject items based on age or condition.

Item Return Requests

All return requests must be submitted in writing to hello@signofthetimeslondon.com.
Items will be ready for collection or shipping within 7 business days of confirmation.

Collection & Shipping Fees:

Store collection: Free (by appointment)
Shipping: £12 (payable in advance)

Early Return Administrative Fee:

If requested within 1 month of listing:

£15 per clothing item
£30 per handbag

Fees cover authentication and photography costs.

Reminders:

Items remain for sale until physically withdrawn from sale.
If sold before withdrawal, the sale will be honoured.
In-store collections must be made within 7 days of scheduled pickup or items may be relisted.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Updates to These Terms

We may revise these Terms from time to time. Updates will be posted with a new 'Last updated' date.

Last updated: 13 June 2025